on any of our Online Platforms.
Contact And Demographic Information, such as your date of birth, gender, email address, full name, home and business address, employer, nationality, phone number, photographs, and Social Security number.
Identification Information, such as your driver’s license, federal/state ID card, Tax ID number, or other government-issued ID.
Biometric Data, such as facial recognition and facial geometry data derived from photographs or videos you submit to us during the onboarding process. See the Biometric Data and Retention of Biometric Data sections below for more information specifically as to how we collect and use Biometric Data.
Proof Of Address Documents, including your bank, brokerage, and/or credit card statements, utility bills, mortgage statements, and/or property tax statements.
Institutional Information, such as Employer Identification Number’s (EIN), proof of legal formation (e.g. articles of incorporation/ bylaws), and/or personal identification information for beneficial owners.
Financial Information, such as your bank account number, payment card information, transaction history, trading data, and/or tax identification.
Transaction Information, including information about the transactions you make using our Services, such as the name of the recipient, transaction amount, and timestamp.
Correspondence, such as your feedback, quiz, questionnaire and other survey responses, and information you provide to our support teams, including via chat bot.
Phone Contacts, If you wish to refer others to NavExM, then you may grant permission in your device settings to give NavExM access to your phone contacts.
Information We Get From Others, including information about you from other sources as required or permitted by applicable law, including third parties such as credit bureaus, identity verification services, and public databases. We may combine the information collected from these sources with the information we get from this Site in order to verify your identity, comply with our legal obligations, and ensure our Services are not used fraudulently or for other illicit activities. order to verify your identity, comply with our legal obligations, and ensure our Services are not used fraudulently or for other illicit activities.
Any of the information the Website collects from you may be used for one of the following purposes:
Your Personal Information, whether public or private, will not be sold, exchanged, transferred, or given to any other entity for any reason whatsoever, without your consent, other than for:
The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to sending you occasional news, updates, and related product or service information of NavExM, as applicable.
We may ask you to provide us with your Personal Information on Website and the App if and when:
We maintain administrative, technical, and physical safeguards designed to protect the personal information we maintain against unauthorized access or disclosure. No system can be completely secure. Therefore, although we take steps to secure your information, we cannot guarantee that your information, searches, or other communication will always remain secure. When registering for our services, choose a complex password and turn on advance security features, such as two-factor authentication. Never share your account credentials with third-parties and submit a customer service ticket on [email protected] if you become aware of unauthorised access to or use of your account. You are responsible for all activity on the account that is associated with your login credentials.
We do not allow use of our Services and Sites by anyone younger than 18 years old. If you learn that anyone younger than 18 has unlawfully provided us with personal data, please contact us at our official Telegram channel and we will take steps to delete such information, close any such accounts, and prevent the user from continuing to use our Services.
We may collect Biometric Data during the onboarding or account reactivation process. Specifically, we collect Biometric Data from you when you create an account with us and submit photographs and/or videos of your face. These identifiers include facial recognition data, as well as mathematical representations of your facial geometry. We use and share Biometric Data only as described in this section.
We use Biometric Data to identify and authenticate you, for security purposes. We may share Biometric Data with third-party service providers who assist with our IT, security, and fraud programs, our professional advisors, in a business transfer such as a merger or acquisition, and as required by law or regulation. We do not sell your Biometric Data.
NavExM will retain biometric data until the earliest of the following events occurs:
We do not sell, trade, or otherwise transfer your Personal Information to outside parties. This does not include trusted third parties and subcontractors who assist us in operating the Website and the App, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and ensure the same level of data protection that is adhered to by NavExM. We may also release your information to:
However, non-personally identifiable visitor information may be provided to other parties for gaining insights and/or other uses. We use certain information in an aggregated form across users to compile statistical and demographic profiles for our business and marketing activities.
Our Compliance Officer shall endeavor to respond to you within 30 days of your submission. Please note that if you withdraw your consent to any or all use or disclosure of your personal data, depending on the nature of your request, we may not be in a position to continue to provide our services or products to you or administer any contractual relationship in place. Such withdrawal may also result in the termination of any agreement you may have with us. Our legal rights and remedies are expressly reserved in such an event.
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